Privacy Policy

Effective Date: July 31, 2025
Last Updated: August 4, 2025

At ELCC Coach and Mentor, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect it when you visit our website: https://earlylearningcoach.ca.

1. Who We Are

Our website address is: https://earlylearningcoach.ca.
This site is operated by Jennifer Bly, sole proprietor of ELCC Coach and Mentor, based in Edmonton, Alberta, Canada.
You can contact us at: jennifer@earlylearningcoach.ca.

2. What Personal Data We Collect and Why

We collect personal information you voluntarily provide through:

  • Contact forms (name, email, and message content)

  • Newsletter sign-ups (name, email)

  • Purchases (name, email, billing address, and payment info processed by PayPal or Stripe

  • Analytics (general browsing data, cookies)

We collect this data to:

  • Communicate with you

  • Deliver products and services
  • Understand how visitors interact with our website
  • Fulfill legal or contractual obligations

We do not collect sensitive data (e.g., health, race, religion) and we do not profile or use data for automated decision-making.

3. Comments (Currently Not Enabled)

If comments are ever enabled, we will collect the data shown in the comment form, IP address, and browser user agent to help with spam detection. An anonymized hash of your email may be sent to Gravatar to display your profile image. Gravatar’s privacy policy is here: https://automattic.com/privacy/.

4. Media

We do not allow public uploads of media to this site. However, if this changes in the future, please avoid uploading images with embedded location data (EXIF GPS), as this data may be extracted by visitors.

5. Contact Forms

Information submitted through contact forms (e.g., name, email, message) is used to respond to inquiries. Messages are stored in our email inbox and are not used for marketing without explicit consent. Messages may be kept for up to 12 months for record-keeping purposes.

6. Cookies

We may use cookies for the following purposes:

  • To save your preferences (e.g., so you don’t have to re-enter your details);

  • For analytics purposes;

  • To improve site performance.

You can disable cookies in your browser settings.

If comments, logins, or e-commerce features are added, additional cookies may be set (as described in the WordPress default cookie notice).

7. Embedded Content from Other Websites

Some articles or pages may include embedded content (e.g., YouTube videos, Pinterest pins, or Instagram posts). Embedded content behaves just like you visited that third-party site directly. These sites may collect data, use cookies, or track your interaction based on your own login status with them.

8. Analytics

We use analytics tools (e.g., Google Analytics or similar) to understand how visitors use the site. These tools may collect IP address, browser type, time on site, and pages visited. This data is anonymized and not used to personally identify you. You may opt out via browser settings or with tools like Google’s opt-out browser add-on.

9. Who We Share Your Data With

We do not sell or rent your data. We share minimal information only with trusted third parties when necessary, including:

  • Website hosting provider (e.g., Web Hosting Canada)

  • Email marketing provider (e.g., MailerLite
  • Payment processors (e.g., PayPal, Stripe)

  • Analytics tools (e.g., Google Analytics)

Each of these services has its own privacy policy and is responsible for safeguarding your data.

10. How Long We Retain Your Data

  • Contact form entries: up to 12 monthsContact form entries: up to 12 months;

  • Purchase records: retained for up to 7 years for tax/legal purposes;

  • Newsletter sign-ups: until you unsubscribe;

  • Analytics data: typically retained for 14–26 months (varies by platform).

We do not currently allow site registration or commenting. If enabled, user data and comments may be retained indefinitely.

11. What Rights You Have Over Your Data

You can request:

  • A copy of the personal data we hold about you;

  • That we correct or delete your data;

  • To withdraw consent at any time (unless required by law to retain it).

To request changes, email us at jennifer@earlylearningcoach.ca.

12. Where We Send Your Data

Your data may be processed or stored outside of Canada if handled by services like email platforms or analytics providers. We work only with third parties that comply with data protection laws and maintain secure systems.

13. How We Protect Your Data

We take reasonable technical and organizational measures to protect your data, including:

  • Secure website hosting with SSL encryption;

  • Limited access to administrative tools;

  • Strong passwords and two-factor authentication where available.

We do not store financial data on our servers. All payments are securely processed through trusted providers.

14. Data Breach Procedures

In the event of a data breach, we will promptly assess the risk and notify affected users and the appropriate authorities, as required by law.

15. Third Parties We Receive Data From

We do not currently receive personal data from third-party sources or advertisers.

16. Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling.

17. Industry Regulatory Disclosure

We are not part of a regulated industry and are not subject to additional privacy regulations beyond Canadian federal and provincial privacy laws.

18. Contact

For privacy-specific questions or concerns, please contact:

Jennifer Bly

jennifer@earlylearningcoach.ca
Sole Proprietor – ELCC Coach and Mentor